Responsible Gaming
Our Commitment to Safe Gaming
At xocolatl.co.nz, we believe that online casino gaming should be enjoyed as entertainment only—not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting players who may be at risk of developing harmful gambling habits.
Age Verification
You must be 18 years of age or older to play at Roobet Casino. New Zealand law requires all online gambling participants to be of legal age. If you are under 18, please do not register or attempt to access gambling services. We use age verification tools to ensure all players meet this requirement.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Neglecting work, school, family, or hobbies due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Using gambling to escape stress, anxiety, or depression
- Borrowing money or going into debt to finance gambling
- Failed attempts to cut down or stop gambling
- Lying about the extent of your gambling activities
- Experiencing financial, relationship, or legal problems due to gambling
Self-Help Tools & Controls
Roobet Casino provides players with tools to manage their gaming responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit
- Loss Limits: Set a maximum amount you are willing to lose over a specified period
- Reality Checks: Receive reminders during gaming sessions about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
- Cooling-Off Periods: Request a break from your account for a set period
To access these tools, log into your Roobet account and visit the Responsible Gaming settings section.
Support Organizations & Resources for New Zealand
If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:
New Zealand Services
- Problem Gambling Foundation (New Zealand)
Free, confidential support and counselling for problem gambling
www.pgf.nz - Gambling Helpline New Zealand
0800 654 655 (free phone service, available 24/7)
Email: support@nzgambleaware.co.nz
International Services
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
National Self-Exclusion Scheme
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out—problem gambling is a recognized condition that responds well to professional support and treatment. Contact the Problem Gambling Foundation or Gambling Helpline in New Zealand, or use any of the international resources above.
Remember: You are not alone, and help is available.
For more information about responsible gaming, visit the Problem Gambling Foundation New Zealand.